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Amazon's shopping agent now texts you, with Sponsored Products in the replies

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The ads are free to advertisers for now. Amazon says more than 400 million customers have used the agent.

11 November 2026

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The big storyThe one AI move in marketing worth your attention today.
What it meansWhy it matters to a marketing leader, in plain words.
What to doTools, prompts and plays you can use this week.

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Written by CMOs for future and current CMOs: Peter Benei and Torsten Sandor

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